Shipping & Returns

Where does RIES ship?

We are proud to ship anywhere in the world! 

How long does shipping take?

Once your package ships you’ll get a shipment notification email with a tracking number as well as other delivery updates. Please make sure to check your spam folders for any emails from

Normal ship times are between 2-8 days depending on your location. (We ship from Nevada). You can always select expedited shipping if you need it sooner!

How do I qualify for free shipping?

All orders above $65 in the United States qualify for free shipping.

How can I edit my address, update, or cancel my order?

Email us at for assistance.

What should I do if I receive the wrong product or my order is damaged?

Email us at and we'll fix this for you!

What's your return policy?

We want you to love your products! If you are not satisfied with your product, please email us within 14 days of purchase at We offer a refund, exchange or replacement on all products returned to us within 14 days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition. As a small business we cannot offer refunds on our shipping fees at this time. We appreciate your understanding!